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So basically they can double charge you, do nothing and both Google Play and Tinder do nothing to help and they charge it such a way your bank may not even be able to help. Highly recommend not purchasing this unless you have double the money ready to pay.
And if you do purchase it keep a very close eye on your account. It is THAT bad.** app for making money and playing with people's feelings. There was nothing offensive in my profile or photos. I lost almost all my yearly subscription money to Tinder Plus.
Secondly to get in contact with them you have to dig around because they don't make it easy. Was told I'd be called back multiple times and never received calls.
Then you talk to the staff and no one has access to anything to help. I called over half a dozen times and talked to a dozen people and no one could do anything.
After I paid $30 for Tinder Gold I stop receiving matches. I was a Tinder gold member in phenomenal standing for over one year.
My profile was in the highest integrity of class and good taste. When I tried to communicate with the service team they sent me a copy and paste of their terms and policies which they said I presumably violated.
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A few days later I was going over my statements and saw that they had double charged me the following day. Purchased it through Google Play so I contacted them about this issue.
Went back a year and found this had happened at this time as well. Firstly the menus for finding issues has no double charge option.
And if you have it you know they charge so much money and this app crashes all the time. Not changed anything on my profile or in my behaviour and they have permanently banned me out of the blue. Asked for an explanation of the unban and to appeal, but after seeing other comments I don’t have much hope. This incident happened today (2/05/2019) and I want my money back. A while ago I subscribed to Tinder plus, my phone got busted due to my one year old so I had to get a new phone, and couldn't remember my old account so I got a new one, and completely forgot about the subscription until it came out of my account May 8, I asked for a refund the day after May 9 and they won't process it.
I have not used Tinder in way over three months, and I think it's unfair that I can't get my money back. I canceled my subscription and they continue to charge me.
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